Investigation and expert opinion requests, for example in connection with damage analyses or special test methods.

Here you can send us samples for review, further clarification or advice. Please briefly describe the question, the purpose of the investigation, or the characteristics you need to determine.

Tests for damage and complaint analyses and special test procedures

If you work with food packaging, damage is never welcome. To avoid it in future, remove problem areas and resolve existing damage claims, you can use our complaint analysis and damage analysis for food packaging. With our professional plastics test procedures, a complaint analysis can identify a range of problem areas, including:

• UV testing
• Adhesion (peel strength) testing
• Optical test procedures
• Special tests
• Film testing
• Packaging testing
• Composite adhesion testing
• Composite adhesion
• Weathering test

Here you can send samples for review and advice on test clarification. Please briefly describe the question or purpose of the investigation, or the characteristics you need, so that we can carry out your complaint or damage analysis as quickly as possible. We will contact you immediately.

Complaint analysis: how a damage analysis for food packaging works

It is often not obvious which investigations are needed and useful to clarify a case. Initial results are usually helpful for further decisions. Our “diagnostic concept” agrees a limited budget for reviewing and evaluating the information already available, and for carrying out and assessing first investigations on an agreed schedule. The result is a more precise picture of the damage, possible solutions and, where relevant, concrete pointers to further useful investigations and research. On request, our express service provides first reliable results at a fixed price, together with proper documentation of the status.

Information on how often the damage occurs, when it was noticed, and technical information such as the material structure or previous test results is usually helpful. If available, please send us reference samples, data sheets and specifications.

Special tests: targeted request for a complaint analysis

If you need a special test for particular properties of your food packaging, we can also carry it out as part of a material or complaint analysis. You can submit requests for special tests that are not in our service list. We will check whether we can support the test you need and contact you about whether your damage analysis is feasible.

Questions about complaint analysis?

Complaint analysis covers a wide range of activities and damage types. If you are unsure which direction a damage analysis for plastic films or food packaging should take, or if you have a question about our test methods for complaint analysis, we are happy to help. Our friendly and competent team is available and looks forward to your enquiry.

Your contact person

Dr. Daniel Wachtendorf

+49 441 94986-22
daniel.wachtendorf@innoform.de

Relevant test methods

• Permeation
• PPWR and recycling